Frequently Asked Questions
Everything you need to know about your VEHLA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all VEHLA products come with a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.